STEAK N SHAKE

9431 PHILLIPS HWY, JACKSONVILLE, Duval County. DBPR licence 2612776. 12 inspection visits from 2023-10-17 to 2026-11-02.

Corrected at follow-upLast visit, 2026-11-02: complaint follow-up, 0 high-priority, 0 intermediate, 1 basic violations

4 of 5routine inspections with more high-priority violations than the Duval County average that year (0 had none)

0emergency closures recommended at an inspection since July 2023

2inspections prompted by a complaint

Every inspection visit

Newest first. Violations: high-priority / intermediate / basic. County average = high-priority violations at a first routine visit, Duval County, same fiscal year. Codes and descriptions are DBPR's; the inspector's written notes are on DBPR's site only.
Date	Visit	Result	High	Inter.	Basic	County avg	What was cited
2026-11-02	Complaint follow-up	Corrected at follow-up DBPR: Call Back - Complied	0	0	1		1 area 14 Food contact surfaces designed, constructed, maintained, installed, located
2026-11-02	Complaint follow-up	Corrected at follow-up DBPR: Call Back - Complied	0	0	0
2026-09-16	Complaint follow-up	More time given DBPR: Call Back - Extension given, pending	1	2	0		2 areas 22 Food contact surfaces of equipment and utensils clean 53 Food management certification valid / Employee training verification (x2)
2026-09-02	Complaint inspection	Warning: inspector to return DBPR: Warning Issued	0	1	12		6 areas 02 Original container: properly labeled, date marking, consumer advisory 14 Food contact surfaces designed, constructed, maintained, installed, located 22 Food contact surfaces of equipment and utensils clean (x2) 23 Non-food contact surfaces clean 29 Plumbing installed and maintained (x3) 36 Floors properly constructed, clean, drained, coved (x5)
2026-07-16	Complaint inspection	Warning: inspector to return DBPR: Warning Issued	1	4	9		8 areas 05 Thermometers provided and conspicuously placed 22 Food contact surfaces of equipment and utensils clean (x3) 23 Non-food contact surfaces clean (x2) 25 Single service items properly stored, handled, dispensed 29 Plumbing installed and maintained (x2) 31 Toilet and hand-washing facilities, number, convenient, designed, installed 36 Floors properly constructed, clean, drained, coved (x2) 53 Food management certification valid / Employee training verification (x2)
2026-02-02	Routine inspection	Referred for possible fine DBPR: Administrative complaint recommended	1	2	2	1.59	5 areas 03 Food Out of Temperature 25 Single service items properly stored, handled, dispensed 31 Toilet and hand-washing facilities, number, convenient, designed, installed 36 Floors properly constructed, clean, drained, coved 53 Food management certification valid / Employee training verification
2025-08-01	Routine inspection	Referred for possible fine DBPR: Administrative complaint recommended	3	3	4	1.59	10 areas 03 Food Out of Temperature 14 Food contact surfaces designed, constructed, maintained, installed, located 22 Food contact surfaces of equipment and utensils clean 23 Non-food contact surfaces clean 25 Single service items properly stored, handled, dispensed 28 Sewage and wastewater disposed properly 29 Plumbing installed and maintained 31 Toilet and hand-washing facilities, number, convenient, designed, installed 36 Floors properly constructed, clean, drained, coved 53 Food management certification valid / Employee training verification
2024-11-13	Licensing inspection	Corrected at follow-up DBPR: Call Back - Complied	0	0	0
2024-11-12	Licensing inspection	Warning: inspector to return DBPR: Warning Issued	4	4	8		13 areas 03 Food Out of Temperature (x2) 08 Food protection, cross-contamination 14 Food contact surfaces designed, constructed, maintained, installed, located (x3) 16 Dishwashing facilities designed, constructed, operated 21 Wiping cloths clean, used properly, stored 22 Food contact surfaces of equipment and utensils clean 25 Single service items properly stored, handled, dispensed 27 Water source safe, hot and cold under pressure 29 Plumbing installed and maintained 31 Toilet and hand-washing facilities, number, convenient, designed, installed 33 Containers covered, adequate number, insect and rodent proof, emptied at proper intervals, clean 36 Floors properly constructed, clean, drained, coved 50 Current license properly displayed
2024-08-30	Routine inspection	Referred for possible fine DBPR: Administrative complaint recommended	5	3	5	1.65	11 areas 01 Approved source 03 Food Out of Temperature 14 Food contact surfaces designed, constructed, maintained, installed, located (x2) 23 Non-food contact surfaces clean 25 Single service items properly stored, handled, dispensed 29 Plumbing installed and maintained 31 Toilet and hand-washing facilities, number, convenient, designed, installed (x2) 36 Floors properly constructed, clean, drained, coved 41 Toxic items properly stored, labeled and used properly 50 Current license properly displayed 53 Food management certification valid / Employee training verification
2024-03-06	Routine inspection	Referred for possible fine DBPR: Administrative complaint recommended	7	1	6	1.76	12 areas 01 Approved source 03 Food Out of Temperature (x2) 08 Food protection, cross-contamination 14 Food contact surfaces designed, constructed, maintained, installed, located (x2) 23 Non-food contact surfaces clean 27 Water source safe, hot and cold under pressure 29 Plumbing installed and maintained 31 Toilet and hand-washing facilities, number, convenient, designed, installed 33 Containers covered, adequate number, insect and rodent proof, emptied at proper intervals, clean 36 Floors properly constructed, clean, drained, coved 41 Toxic items properly stored, labeled and used properly 50 Current license properly displayed
2023-10-17	Routine inspection	Referred for possible fine DBPR: Administrative complaint recommended	3	2	3	1.76	7 areas 03 Food Out of Temperature 22 Food contact surfaces of equipment and utensils clean (x2) 23 Non-food contact surfaces clean 29 Plumbing installed and maintained 36 Floors properly constructed, clean, drained, coved 41 Toxic items properly stored, labeled and used properly 50 Current license properly displayed

The food: where these dishes come from

Steak 'n Shake is known for hamburger and milkshake. The stories are about the dishes, not the brand, and live on PlateTales.

This is a Steak 'n Shake location. How Steak 'n Shake's 68 Florida stores compare with their counties.

A routine inspection is one visit on one day. Inspectors in different counties record violations differently, so compare a count with its county average, not with a restaurant in another county. Nothing on this page is a rating. Source: DBPR inspection files, data as of 2026-11-09; DBPR's own record for this licence is the official one.