POLLO TROPICAL #106

10989 SAN JOSE BVLD, JACKSONVILLE, Duval County. DBPR licence 2614642. 4 inspection visits from 2023-09-06 to 2024-10-29.

No inspection since 2024-10-29. The restaurant may have closed, moved or changed licence; DBPR's files do not say which.

Passed, no follow-up neededLast visit, 2024-10-29: routine inspection, 0 high-priority, 0 intermediate, 5 basic violations

0 of 4routine inspections with more high-priority violations than the Duval County average that year (3 had none)

0emergency closures recommended at an inspection since July 2023

0inspections prompted by a complaint

Every inspection visit

Newest first. Violations: high-priority / intermediate / basic. County average = high-priority violations at a first routine visit, Duval County, same fiscal year. Codes and descriptions are DBPR's; the inspector's written notes are on DBPR's site only.
Date	Visit	Result	High	Inter.	Basic	County avg	What was cited
2024-10-29	Routine inspection	Passed, no follow-up needed DBPR: Inspection Completed - No Further Action	0	0	5	1.65	3 areas 14 Food contact surfaces designed, constructed, maintained, installed, located (x2) 23 Non-food contact surfaces clean (x2) 36 Floors properly constructed, clean, drained, coved
2024-08-21	Routine inspection	Passed, no follow-up needed DBPR: Inspection Completed - No Further Action	0	0	3	1.65	3 areas 14 Food contact surfaces designed, constructed, maintained, installed, located 23 Non-food contact surfaces clean 29 Plumbing installed and maintained
2023-11-29	Routine inspection	Passed, no follow-up needed DBPR: Inspection Completed - No Further Action	1	0	2	1.76	3 areas 03 Food Out of Temperature 23 Non-food contact surfaces clean 29 Plumbing installed and maintained
2023-09-06	Routine inspection	Passed, no follow-up needed DBPR: Inspection Completed - No Further Action	0	1	4	1.76	5 areas 16 Dishwashing facilities designed, constructed, operated 22 Food contact surfaces of equipment and utensils clean 23 Non-food contact surfaces clean 25 Single service items properly stored, handled, dispensed 31 Toilet and hand-washing facilities, number, convenient, designed, installed

The food: where these dishes come from

Pollo Tropical is known for citrus-marinated grilled chicken (mojo). The stories are about the dishes, not the brand, and live on PlateTales.

This is a Pollo Tropical location. How Pollo Tropical's 132 Florida stores compare with their counties.

A routine inspection is one visit on one day. Inspectors in different counties record violations differently, so compare a count with its county average, not with a restaurant in another county. Nothing on this page is a rating. Source: DBPR inspection files, data as of 2026-11-09; DBPR's own record for this licence is the official one.